Privacy policy

1. Controller

LH Kurier & Transport, proprietor Louay Shukair, Mesenbecke 10, 58239 Schwerte, Germany

Email: info@lh-transport.de

Phone: +49 176 24289142

2. Hosting and server log files

The website is operated on web-hosting infrastructure. When the website is accessed, technically required connection data such as IP address, time, requested resource, browser information and referrer may be processed in server log files. This data is used in particular to provide the website securely and reliably.

3. Contact form

When you use the transport form, we process the information you enter in order to handle your request. This may include name/company, email address, phone number, pickup and delivery location, date, requested vehicle, cargo details, message and any voluntarily uploaded documents or photos.

The request is sent to info@lh-transport.de. Uploaded files are checked on the server and are used only to process the request. Required fields are marked in the form.

4. Form protection

Technical safeguards such as CSRF tokens, timing checks, a honeypot field and limited request rates are used to prevent automated form submissions. Technically necessary session information may be used for this purpose.

5. Cookies and local storage

Necessary functions may use technically required session data and local storage of your cookie choice. Optional analytics is only activated after your consent.

6. Optional web analytics

The website is technically prepared to load optional web analytics. It is only activated when a valid analytics ID has been configured and you have consented in the cookie banner. As long as no analytics ID is configured, no analytics service is loaded by this function.

7. Legal bases

Depending on the content, requests are processed to take pre-contractual steps, perform a contract or on the basis of legitimate interests in efficient business communication. Consent-based analytics is only carried out on the basis of your consent.

8. Storage period

Request data is kept only as long as necessary for handling, contract performance, statutory retention obligations or the defence of claims. Attachments that are no longer needed should be deleted accordingly.

9. Your rights

Subject to the statutory requirements, you have rights of access, rectification, erasure, restriction of processing, data portability and objection. Consent may be withdrawn for the future. You also have the right to complain to a competent data-protection supervisory authority.

10. Data protection contact

Questions about the processing of your personal data can be sent to info@lh-transport.de.